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Shelley Simmons: December 22, 2022
Normally, our Ideation Center is where we help financial institutions create a plan for a “branch-of-the-future” transformation. But recently, it...
2 min read
Shelley Simmons: October 13, 2022
When we touched down in Atlanta for the Synovus Retail Banking Conference, we knew it was a GREAT opportunity to hand out some swag and talk about...
2 min read
Here's a surprising fact to consider: 90% of financial institutions buy cash recyclers they don't need. Yes, we've all heard that Teller Cash...
3 min read
Emily Sweillam: September 9, 2021
If you completed a quick Google search on the total number of branches today versus 20 years ago, do you think there are more or fewer branches today...
13 min read
There are six key questions all financial institution leaders (from CEOs to heads of the retail department) should constantly be asking themselves if...
3 min read
Imagine this scenario: Michelle thought she had found a good service provider to handle her banking equipment maintenance for her branch network. At...
1 min read
What is the NEXT® Big Thing in Banking? NEXT®, is a self-service experience that delivers more transaction options to clients and more support to...
3 min read
The retail banking industry is a whole different game than it used to be: deposits are on the decline, transaction costs are increasing, and client...
2 min read
The retail banking industry is a whole different game than it used to be - deposits are on the decline, transaction costs are increasing, and client...
2 min read
When clients walk into your branch today, how are you helping them navigate through life's financial journey? Are they openly sharing their goals and...
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