Inside the New Financial Institution Workspace Driven by the Workforce of Tomorrow
With advanced digital technology skills and a desire for work-life balance, Gen Z and millennials are poised to reshape the future of work—both in...
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Originally published on ABA Bank Marketing. Financial Institutions have spent years opening up their branch, call center and office spaces with a focus on more collaborative interactions. What happens to this design principle in our post-COVID 19 world? We talked to three industry thought leaders about these questions.
The objective of new design is always to facilitate the best possible customer experience. The customers’ lens for that experience has changed, along with the need to address other structural issues. Important issues Financial Institutions are confronting:
“Financial Institutions need to become more operationally efficient so a lot of postponed closures will happen. Leveraging technology solutions may help customers to ride through this change,” says John W. Smith, CEO of DBSI, a Financial Institutions design-build firm, and CFM, which focuses on integration technology.
Are open-concept offices gone? No, but these new office concepts will focus as much on revised business practices as on design. And, as we’ve seen in 2020, change happens. So making these spaces adaptive prepares your Financial Institutions for the future.
With advanced digital technology skills and a desire for work-life balance, Gen Z and millennials are poised to reshape the future of work—both in...
Financial institutions everywhere are adopting digital signage thanks to its proven ability to increase sales and generate revenue. Here’s what it’s...
Becoming compliant with the Americans with Disabilities Act (ADA) involves designing spaces in ways that encourage inclusion and deliver a positive...