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Can you get more than 70% on this Branch Optimization Quiz?

Posted by Emily Sweillam

August 3, 2016

If you think you know Branch Transformation, think again.  We've got a test on the latest trends— derived directly from your peers!

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Retail Strategies

Changing the Model: Strategies for In-Branch Self-Service

Posted by Emily Sweillam

July 14, 2016


Let’s address the obvious first: Optimizing your branch network is a must to stay relevant and successful in today’s changing banking environment.

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies

[QUIZ] Are You Current On Currency?

Posted by Emily Sweillam

July 1, 2016

As bankers, your world revolves around money. So naturally, you should be an expert on currency...right? 

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Topics: Retail Banking, Branch Transformation, Retail Strategies

NEXT: Self-Service and the Fight for Humanity!

Posted by Emily Sweillam

June 16, 2016

Now more than ever, branch banking needs to be reinvented.

Humanity is in turmoil with declining transactions, rising costs, and glorified ATMs posing as self-service machines.

A hero is needed to save the day.  

Enter NEXT—DBSI's latest innovation.  Watch the video to see if NEXT and Self-Service can prevail in the battle to save banking...

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies, DBSI Client Stories, CFM, Cash Automation

How Not to Fail: A Simple Checklist to Make Merger & Acquisition Branch Conversions Easier

Posted by Emily Sweillam

April 21, 2016

How do pilots successfully fly airplanes? How do doctors perform complicated surgeries without making mistakes? How is it possible to build huge, massive skyscrapers, successfully?

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Topics: Retail Banking, Branch Transformation, Branding, Retail Strategies, Digital Signage

Break Free From Branch Optimization Paralysis

Posted by Sean Hughes

March 31, 2016

Another team meeting and your brain is spinning.

You’re stuck in a state of paralysis, staying on the same tired path and once again discussing how to improve your branch and customer experience—but getting absolutely nowhere.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

6 Engagement Strategies To Rock Your Branch Experience

Posted by Sean Hughes

March 24, 2016

In today’s highly visual world, does your branch image reflect who you are and engage with consumers? Do you ever walk into one of your branches and wonder what a client sees? How they feel when they walk in? And, how they feel when they leave?

Effectively connecting with today’s digital consumers starts with the experience you create with your branch merchandising. Whether that be static signs, brochures or digital signage, what clients see have a big impact on cross-sells, employee connections, and overall perceptions.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

Branch Report Card: What Grade Would You Give Your Branches In These 10 Categories?

Posted by Emily Sweillam

March 17, 2016

Planning on remodeling or building new branches in 2016 or 2017? Don't want yours to look like the other 92,997 branches in the US? 

The difference between a “good” branch and an “optimal” branch all starts with the right process and strategic approach.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

4 Must-Have Essentials to Create Your Branch Transformation Strategy

Posted by Sean Hughes

March 11, 2016

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” – Abraham Lincoln

As some of the world's greatest minds know, strategy is everything. Taking the steps to prepare yourself and your financial institution for success is more important than the execution itself. Everything should have a purpose and reason.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

5 Failed Companies and What Financial Institutions Can Learn From Them

Posted by Emily Sweillam

March 3, 2016

5 Failed Companies FIs Can Learn From

You’ve heard the saying you have to fail to succeed, right? With personal goals and business ambitions sure, that phrase applies. But would you consider Polaroid on the verge of success? We didn’t think so.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage, Millennials

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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