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Strategic WOW Moments Sure to Impress at New Evergreen Bank Branch

Posted by Laura Ory

October 28, 2016

Evergreen Bank’s newest branch might feel more like a trip to a coffee shop or the driving range than a traditional bank—all by design.

Evergreen aims to change the typical view of a bank branch into a more alluring destination known for amenities and impressing customers at its new location in Hinsdale, Ill.

The community bank worked with DBSI to develop a design and strategic customer experience that breaks the typical mold, and fosters advisory relationships and happy customers. Every element was thoughtfully planned to achieve a specific objective.

 Take the virtual tour and learn more below!

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Topics: Branch Transformation, Branch Design, Retail Strategies, Digital Signage

An Infographic Guide to the State of Branch Transformation

Posted by Laura Ory

October 7, 2016

Do you know what technology and design elements will support future branches? Or where other institutions are at on the path to transformation? 

Branch Transformation is happening all around us, but few can agree what it actually means, and even fewer know how to achieve it.

But worry not! DBSI has reviewed the data from Celent’s Branch Transformation research to guide you through the complex quest for Transformation.

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Topics: Branch Transformation, Branch Design, Retail Strategies

The Secret Formula: A Data Based Webinar for Branch Optimization

Posted by Emily Sweillam

September 9, 2016

Ready to uncover current branch optimization trends and the formula to branch transformation success?

Whether you’re already testing concepts or just starting to gather data, Budgets, Boardrooms and Branch Optimization: Backed-By-Science Strategies for Conquering All Three in 2017 is the must-see webinar for anyone with branch transformation goals in 2017!

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Retail Strategies

Can you get more than 70% on this Branch Optimization Quiz?

Posted by Emily Sweillam

August 3, 2016

If you think you know Branch Transformation, think again.  We've got a test on the latest trends— derived directly from your peers!

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Retail Strategies

Changing the Model: Strategies for In-Branch Self-Service

Posted by Emily Sweillam

July 14, 2016


Let’s address the obvious first: Optimizing your branch network is a must to stay relevant and successful in today’s changing banking environment.

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies

[QUIZ] Are You Current On Currency?

Posted by Emily Sweillam

July 1, 2016

As bankers, your world revolves around money. So naturally, you should be an expert on currency...right? 

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Topics: Retail Banking, Branch Transformation, Retail Strategies

NEXT: Self-Service and the Fight for Humanity!

Posted by Emily Sweillam

June 16, 2016

Now more than ever, branch banking needs to be reinvented.

Humanity is in turmoil with declining transactions, rising costs, and glorified ATMs posing as self-service machines.

A hero is needed to save the day.  

Enter NEXT—DBSI's latest innovation.  Watch the video to see if NEXT and Self-Service can prevail in the battle to save banking...

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies, DBSI Client Stories, CFM, Cash Automation

How Not to Fail: A Simple Checklist to Make Merger & Acquisition Branch Conversions Easier

Posted by Emily Sweillam

April 21, 2016

How do pilots successfully fly airplanes? How do doctors perform complicated surgeries without making mistakes? How is it possible to build huge, massive skyscrapers, successfully?

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Topics: Retail Banking, Branch Transformation, Branding, Retail Strategies, Digital Signage

Break Free From Branch Optimization Paralysis

Posted by Sean Hughes

March 31, 2016

Another team meeting and your brain is spinning.

You’re stuck in a state of paralysis, staying on the same tired path and once again discussing how to improve your branch and customer experience—but getting absolutely nowhere.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

6 Engagement Strategies To Rock Your Branch Experience

Posted by Sean Hughes

March 24, 2016

In today’s highly visual world, does your branch image reflect who you are and engage with consumers? Do you ever walk into one of your branches and wonder what a client sees? How they feel when they walk in? And, how they feel when they leave?

Effectively connecting with today’s digital consumers starts with the experience you create with your branch merchandising. Whether that be static signs, brochures or digital signage, what clients see have a big impact on cross-sells, employee connections, and overall perceptions.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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