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Financial Execs Weigh In: Top 10 Most Wanted Tech Upgrades

Posted by Laura Ory

November 8, 2016

In future branch designs, banks and credit unions expect to make some major tech upgrades, according to survey data shared in our recent webinar: Budgets, Boardrooms and Branch Optimization.

What tech elements were voted “most likely” to be added to branches? Check out the list below:

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Topics: Banking Technology, Retail Banking, Banking Equipment, Software, Cash Automation

Pima Federal Credit Union Welcomes its Financial Center of the Future

Posted by Laura Ory

September 23, 2016

Personal service and helpful technology are center-stage at Pima Federal Credit Union's newest financial center. This DBSI client opened its seventh location, the Steam Pump Financial Center, recently in Oro Valley, Ariz.

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Topics: Retail Banking, Branch Design, Digital Signage

Can You Really Update an Aging Branch on a Small Budget—Without Ever Closing? A Magically Wonderful Branch Refresh Story

Posted by Emily Sweillam

September 12, 2016

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Project At-A-Glance

  • Key Challenges:
    • Execute a branch refresh on a budget
    • Manage entire project—the credit union had no extra time/or resources to manage multiple contractors, deadlines or demands
    • Complete the remodel without closing the branch and disurpting service
  • DBSI X-Factor:
    • Exhibited expertise with the variety of ideas presented that fit the needs, budgets and goals of the credit union
    • Presented to the Board to gain executive agreement and alignment on actions
    • •DBSI had the whole process mapped out, making decisions easy and execution right on time
  • Impact:
    • "If you want something done right, call DBSI. I wasted so much time looking at other firms, only to be disappointed with their responses. DBSI really has the whole process throught through—when I walked up to the finished branch, I felt like I was on one of those home network TV shows. I couldn’t believe my eyes. It was a totally new space—it even smelled fresh!  - Anne Riley, CEO


As  CEO of Mohave Community Federal Credit Union, Ann Riley was faced with a dilemma—how to update an aging branch with limited resources and a small budget. Oh, and add the stress of figuring out how to do it without disrupting clients and closing the branch.

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Topics: Retail Banking, Branch Transformation, Branch Design, DBSI Client Stories

The Secret Formula: A Data Based Webinar for Branch Optimization

Posted by Emily Sweillam

September 9, 2016

Ready to uncover current branch optimization trends and the formula to branch transformation success?

Whether you’re already testing concepts or just starting to gather data, Budgets, Boardrooms and Branch Optimization: Backed-By-Science Strategies for Conquering All Three in 2017 is the must-see webinar for anyone with branch transformation goals in 2017!

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Retail Strategies

Can you get more than 70% on this Branch Optimization Quiz?

Posted by Emily Sweillam

August 3, 2016

If you think you know Branch Transformation, think again.  We've got a test on the latest trends— derived directly from your peers!

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Retail Strategies

Changing the Model: Strategies for In-Branch Self-Service

Posted by Emily Sweillam

July 14, 2016


Let’s address the obvious first: Optimizing your branch network is a must to stay relevant and successful in today’s changing banking environment.

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies

[QUIZ] Are You Current On Currency?

Posted by Emily Sweillam

July 1, 2016

As bankers, your world revolves around money. So naturally, you should be an expert on currency...right? 

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Topics: Retail Banking, Branch Transformation, Retail Strategies

A Simpler, Better Way to Redefine Banking

Posted by Emily Sweillam

June 16, 2016

If you like solving complex problems with beautifully simple solutions, you’ll love working with DBSI.

As a Branch Transformation expert specializing in the financial industry, we deliver highly efficient, profitable branch networks with a uniquely smarter experience.

We’ve worked with thousands of banks and credit unions across the country and have almost two decades of experience in this space. You’ve seen our work– even if you didn’t know it was ours.

DBSI is the driving force behind the disruptors, the innovators, and the financial institutions who are changing the face of banking. Let the most innovative, comprehensive Branch Transformation specialists make something great with your branch network.


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Topics: Retail Banking, Branch Transformation, DBSI News, DBSI Client Stories

NEXT: Self-Service and the Fight for Humanity!

Posted by Emily Sweillam

June 16, 2016

Now more than ever, branch banking needs to be reinvented.

Humanity is in turmoil with declining transactions, rising costs, and glorified ATMs posing as self-service machines.

A hero is needed to save the day.  

Enter NEXT—DBSI's latest innovation.  Watch the video to see if NEXT and Self-Service can prevail in the battle to save banking...

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies, DBSI Client Stories, CFM, Cash Automation

Branch Design 2020 Report: Three DBSI Designs Featured

Posted by Emily Sweillam

June 15, 2016

Wondering how other financial institutions have reimagined their branches to attract more clients and increase sales?  Need some design inspiration to jump start your own transformation plans?  

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Topics: Retail Banking, Branch Design, DBSI News

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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