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DBSI and First Credit Union: An Insanely Fast Live-In Branch Transformation

Posted by Jaci Janes

December 7, 2015

During a branch remodel, one of the biggest challenges FIs face is how to effectively conduct business during the process.

Most would say it's impossible to rebrand your entire retail experience with a transformation of a high-traffic branch, in the middle of a 115° summer, in under 4 weeks, without interrupting business...

But First Credit Union did.

And their story is downright life changing.

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Topics: Branch Transformation, Branch Design, Branding, DBSI News, Retail Strategies, DBSI Client Stories

Amazing is Possible: A Branch Experience to Redefine a New Market

Posted by Emily Sweillam

October 8, 2015

Profinium is not your typical bank.  With a rich 140-year history of helping clients and the community reach their dreams, along with a motto of "Amazing is Possible",  Profinium had a lot to live up to when they decided to build a flagship branch in a new big city market.

Here's a look at how DBSI and Profinium worked together to implement the brand story across all aspects of the branch experience. 

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Topics: Branch Transformation, Branch Design, Branding, DBSI News, Retail Strategies, DBSI Client Stories

A Clever and Unconventional Wealth Management Office Design:Wealthnest

Posted by Emily Sweillam

May 18, 2015

Who says your office has to be mundane?  In all client facing businesses—much like banking—the experience and design of your space is an important way to differentiate yourself from the rest.

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Topics: Branch Design, Client Engagement, DBSI News, Retail Strategies, DBSI Client Stories

What Do Amazon Prime and the Branch of the Future Have in Common?

Posted by Emily Sweillam

April 2, 2015

A successful branch is like Amazon Prime—groundbreaking and continuing to improve. They both understand the importance of offering customers a better and more efficient experience.

Look at Amazon Prime. It started as just a shipping service, but now has evolved to offer members TV, music, storage, and others services. So how can your branch adapt to meet the needs of its members? And most importantly, how do you execute it properly?

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Topics: Branch Transformation, Branch Design, DBSI News, DBSI Client Stories

Branch Design: How Do You Compare a Ford to a Ferrari?—You Don’t.

Posted by Emily Sweillam

March 26, 2015

When you get estimates for your branch build or a remodel project, do you really know what you're looking at?

Just because you receive a lower-priced estimate from one company, does that really mean it's a better deal?

For many financial institutions, comparing bids and estimates is a very confusing process. Just remember one thing—not all estimates are created equal.

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Topics: Branch Transformation, Branch Design, DBSI News, DBSI Client Stories

8 Ways Branch Design Can Improve Performance

Posted by Emily Sweillam

March 11, 2015

 

DBSI CEO John W. Smith shares branch design ideas that helped TruWest CU increase loan origination 52%, and way you can significantly improve your branch performance too.

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Topics: Retail Banking, Branch Transformation, Branch Design, DBSI News, Retail Strategies, DBSI Client Stories

DBSI Branch Transformations In Bank Director Magazine

Posted by Emily Sweillam

January 9, 2015

Two of DBSI’s Branch Transformation projects are in the spotlight as successful ways to draw the community in and repurpose larger branch spaces.

                                        

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Topics: Branch Transformation, Branch Design, DBSI News, DBSI Client Stories

A Branch Refresh Completed in 3 Days? Arizona Central CU's Story

Posted by Emily Sweillam

October 23, 2014


What’s holding you back from a branch transformation? The thought that it's a lengthy and expensive process?

A Branch Transformation doesn't have to be a massive project. Here's a story about Arizona Central Credit Union's wallet-friendly, easy weekend branch refresh.  

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Topics: Branch Transformation, DBSI Client Stories

From Salad Bar to Micro-Branch: USECU's Branch Transformation Story

Posted by Emily Sweillam

October 9, 2014

As bankers, we all know the role and size of branches are evolving. And sometimes, in pretty inspiring ways.
 
See the photos and read how USECU transformed a 489 sq/ft salad bar into an amazing branch.
 
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Topics: Branch Transformation, Branch Design, DBSI Client Stories

TruWest CU: Branch Transformation Drives 650% Increase in Business Accounts

Posted by Emily Sweillam

June 30, 2014

A Branch Transformation that skyrockets business account openings per month by 650%?  Increases the amount of new checking accounts opened per month by 50%? Has giddy members lingering in the Branch?

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Topics: Branch Transformation, DBSI News, DBSI Client Stories

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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