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Newest Community First CU Location Featured in CU Business Magazine

Posted by David Giarrizzo

May 2, 2018

You’ve heard the saying: “Go big or go home.” Well, Community First Credit Union went big with their latest stand-alone branch in Fleming Island, Florida.

According to Community First’s CEO and President, John Hirabayashi, “This location provides convenience and an enhanced experience in modern, in-person banking.” (You can say that again!) Where many credit unions only use printed brochures and colorful posters to communicate information, Community First went with enhanced digital displays and full, self-service areas to better engage and connect with their members.

But that’s not all!

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Topics: DBSI Client Stories, Branch Transformation, Branch Design

Welcome to the Future of Banking: Mercantil Bank Opens Its Newest Florida Location

Posted by David Giarrizzo

April 26, 2018

Mercantil Bank, Florida’s fifth largest bank with assets of $8.5B, newest location in Wellington, Florida, is being hailed as the “Bank of the Future.” And for good reason.

Say goodbye to the roped off path leading to the wall of teller stations, the 1970s framed art, and the rack of tri-fold brochures (with 8 point font). And say hello to the future: an open floor plan, clean, bright colors, and self-service kiosks with interactive digital displays. This is the bank of the future.

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Topics: DBSI Client Stories, Branch Transformation, Branch Design, Banking Technology

How Online Banking is Driving Branch Transformation [Newsday Interview]

Posted by Laura Ory

April 18, 2018

As online and mobile banking continues to rise, financial institutions are rethinking their branch strategies.

DBSI's CEO John W. Smith, recently spoke with Newsday about the major trends shaping branches today. Not only are branch footprints shrinking, but so are the number of people needed to staff the branch:

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Topics: Branch Transformation, Retail Banking, Branch Design

Top 10 Branch & HQ Design Trends for 2018

Posted by Laura Ory

March 14, 2018

As the financial institutions move to make their branches more advisory and innovative, branch design is playing a vital role in the shift. 

The same old credit union and bank branch designs just don’t cut it in this bold new era of banking. Long rows of tellers, client barriers, and stuffy lobbies are disappearing in face of more effective designs. 

We asked DBSI’s design experts to weigh in on the top trends influencing branch and HQ designs right now. See the video of the top 10 trends below and download the infographic for inspiration on your future branch or headquarters designs.


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Topics: Branding, Branch Design, Branch Transformation, Retail Banking, Retail Strategies, Client Engagement, Banking Technology, Banking Equipment, Digital Signage

CUNA Members See to Believe: Captivating Branch Transformation Trends at the Ideation Center

Posted by Laura Ory

October 4, 2017

Its not everyday credit union executives can try out the latest innovations transforming branches and slide down a batpole, but many got their chance at DBSI's Ideation Center this week. 

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Topics: Branch Design, Branch Transformation, Banking Technology, Retail Banking, Retail Strategies

Award Winning Design: This Arizona Credit Union Branch Hits All the Right Notes

Posted by Laura Ory

September 11, 2017

After a major re-branding campaign in 2016, Deer Valley Credit Union put DBSI to the task of transforming their Anthem branch into a space that exemplified their defining values—own, simple, and personal

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Topics: Branch Design, DBSI News, DBSI Client Stories, Branch Transformation

Put Your Best Lobby Forward: Renovating Entry Spaces

Posted by Laura Ory

August 17, 2017

Does your lobby scream, “We haven’t changed since 1999!”?

The entry spaces for your offices and branch locations make an important first impression to visitors, including potential employees and clients. 

So what does your say?

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Topics: Branch Design, Branding, Branch Transformation

DBSI Moves Up in Top Design Firms List

Posted by Laura Ory

May 31, 2017

DBSI has ranked for a second year running, and moved up in Engineering News-RecordSouthwest Top Design Firms for 2017.

DBSI joins a distinguished group of the region’s best architectural and design firms, and the only one specializing in branch transformation.

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Topics: DBSI News, Branch Design

Getting the Board On-Board for Branch Transformation

Posted by Laura Ory

February 23, 2017

Financial execs had a lot of optimism for the future at the recent Acquire or Be Acquired conference, but it wasn’t all sunny, as some serious warnings were also doled out.

Being slow to adopt new technologies and keeping up with changes in the industry could soon become a very big problem for those who are lagging behind, U.S. Bancorp’s retiring CEO Richard Davis. 

“You can’t be OK with catching up two to three years later." - Richard Davis

And while much of the focus remains on digital channels, the branch still plays an important part of attracting, engaging and keeping clients.

The large majority of financial execs (81%) find it imperative to transform the branch experience, according to Celent’s research—but following up on that imperative is where many banks and credit unions are getting stuck.

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Topics: Branch Transformation, Branch Design, Retail Banking

The Ultimate Fantasy Branch: Top 12 Innovations for 2017

Posted by Laura Ory

February 8, 2017

For our first ever Fantasy Branch Draft this year, DBSI paired up the top branch trends and asked Financial Institutions to vote for the best-of-the-best. 

Now we've compiled a roster of the top Branch Transformation picks in a new download for you! 

Download this cheat sheet to gather ideas for your own Branch Transformation this year. And check out four more great innovations that almost made the cut below! 

Fantasy Branch.jpg

Download: Ultimate Fantasy Branch

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Topics: Branch Transformation, Branch Design, Retail Strategies, Fantasy Branch Draft

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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