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Financial Execs Weigh In: Top 10 Most Wanted Tech Upgrades

Posted by Laura Ory

November 8, 2016

In future branch designs, banks and credit unions expect to make some major tech upgrades, according to survey data shared in our recent webinar: Budgets, Boardrooms and Branch Optimization.

What tech elements were voted “most likely” to be added to branches? Check out the list below:

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Topics: Software, Cash Automation, Retail Banking, Banking Equipment, Banking Technology

Goodbye Teller Lines, Hello Tablets! 6 Ways Tablets Can Boost Branch Sales and Service

Posted by Laura Ory

September 21, 2016


Tablets are about to do a lot more than entertain cats, if financial institutions get their way.

A sweeping 92 percent of financial industry panelists who participated in Celent’s 2015 Branch Transformation Research Panel survey said they expect tablets to be highly or extremely likely to be used by front line staff in the future.

Why? According to Celent’s follow-up survey and report, The Tablet Stampede: How Branches Will Change in the Short Term, some see tablets replacing some or all desktop computers in branches, reducing costs and creating a more open and inviting space. And many believe they can be a helpful tool for more efficient service and sales.

But how exactly are banks currently using or planning to take advantage of the handy tablet? Here are six ways tablets can be put to use in the branch.

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Topics: Banking Technology, Software, Client Engagement

The Secret Formula: A Data Based Webinar for Branch Optimization

Posted by Emily Sweillam

September 9, 2016

Ready to uncover current branch optimization trends and the formula to branch transformation success?

Whether you’re already testing concepts or just starting to gather data, Budgets, Boardrooms and Branch Optimization: Backed-By-Science Strategies for Conquering All Three in 2017 is the must-see webinar for anyone with branch transformation goals in 2017!

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Topics: Branch Design, Retail Banking, Banking Technology, Branch Transformation, Retail Strategies

Can you get more than 70% on this Branch Optimization Quiz?

Posted by Emily Sweillam

August 3, 2016

If you think you know Branch Transformation, think again.  We've got a test on the latest trends— derived directly from your peers!

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Topics: Retail Banking, Branch Transformation, Retail Strategies, Branch Design, Banking Technology

Changing the Model: Strategies for In-Branch Self-Service

Posted by Emily Sweillam

July 14, 2016


Let’s address the obvious first: Optimizing your branch network is a must to stay relevant and successful in today’s changing banking environment.

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies

NEXT: Self-Service and the Fight for Humanity!

Posted by Emily Sweillam

June 16, 2016

Now more than ever, branch banking needs to be reinvented.

Humanity is in turmoil with declining transactions, rising costs, and glorified ATMs posing as self-service machines.

A hero is needed to save the day.  

Enter NEXT—DBSI's latest innovation.  Watch the video to see if NEXT and Self-Service can prevail in the battle to save banking...

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies, DBSI Client Stories, CFM, Cash Automation

Bankers Quiz: How Well Do You Know Millennials?

Posted by Sean Hughes

February 11, 2016

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Millennials will determine the future of the banking industry and they’re far more financially savvy than they’re given credit for. So, how well do you know them?

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Client Engagement, Branding, Retail Strategies, Digital Signage, Cash Automation, Millennials

Transforming the Client Experience with Remote Transaction Assist

Posted by Jaci Janes

February 9, 2016

You're traveling through another dimension, a dimension where your associates are no longer handcuffed behind the teller line and your cash dispensers and recyclers are available to all of your service representatives. A journey into a wondrous land of Universal Associates, open branch floor plans and a superior client experience.

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Topics: Banking Technology, Banking Equipment, Software, CFM, Cash Automation

12 Branch Design Trends to Watch for in 2016

Posted by Emily Sweillam

February 4, 2016

Anticipating what kind of branch designs will lead the pack among financial institutions for 2016?  We’re right there with you.

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Client Engagement, Branding, Retail Strategies, Digital Signage, Cash Automation

The Bankers Goldmine: A No-Nonsense Webinar for Branch Transformation Success

Posted by Emily Sweillam

January 7, 2016

You’re about to uncover a goldmine of information about branch transformation and you didn’t even have to chisel through bedrock to unearth it. It’s HERE

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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