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Bad Banking Equipment Service is Dead, Try This Smart Service Strategy

Posted by Emily Sweillam

August 21, 2014

Ever been frustrated with how long it took to repair broken banking equipment in your branch? You know, the usual scenario that goes something like this:

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Topics: Banking Equipment, Equipment Maintenance, Software

10 Signs It’s Time to Dump Your Banking Equipment Service Provider

Posted by Emily Sweillam

January 29, 2014

Stacy thought she had found a good service provider to handle her banking equipment maintenance for her branch network. 

At first, the service tech from a well-known company seemed like a good choice, but as the months wore on, it was clear they didn’t have her best interests at heart.  

The technician showed up late, they didn’t always fix the problem – and there were always extra charges on her bill.

"I was treated as if the service company was doing me a favor by coming out and making repairs."

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Topics: Banking Equipment, Equipment Maintenance

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We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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