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The 'Must See' Method for Employee Engagement

Posted by Laura Ory

June 22, 2017

American companies are struggling to keep and engage most employees. Only one-third of employees say they're engaged in their work---and Financial Institutions are no exception.

Gallup's 2017 State of the American Workplace survey found that the impact of engagement can be huge. The top quarter of companies with the highest engagement, compared to the lowest, had: 

  • 59% Lower Turnover (Low-Turnover Organizations)
  • 24% Lower Turnover (High-Turnover Organizations)
  • 17% Higher Productivity
  • 20% Higher Sales
  • 21% Higher Profitability

Clearly an engaged workforce has powerful effect, and day-to-day communication is key to improving engagement. Consistent employee communication is a challenge for most organizations, but technology is making it much easier. 

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Topics: Digital Signage

Innovate or Die: 3 Ways to Save Time on Branch Transformation

Posted by Laura Ory

June 14, 2017

Part 2 in our #SaveMe Guide to Painless Branch Transformation

So you’ve been planning Branch Transformation for what feels like an eternity, but actual progress seems as elusive as Nessie? 

You're not alone. Financial institutions often come to us after months of meetings on different solutions for Branch Transformation without any clear answers in sight. 

And those meetings are really sucking up your most limited resource: time.

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Topics: Branch Transformation, #SaveMe

DBSI Moves Up in Top Design Firms List

Posted by Laura Ory

May 31, 2017

DBSI has ranked for a second year running, and moved up in Engineering News-RecordSouthwest Top Design Firms for 2017.

DBSI joins a distinguished group of the region’s best architectural and design firms, and the only one specializing in branch transformation.

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Topics: Branch Design, DBSI News

Highlights from the Digital Signage Expo: What Branches Need to Know

Posted by Laura Ory

May 10, 2017


Recently DBSI’s Digital Signage Agency team headed to biggest show for screens—the Digital Signage Expo in Las Vegas—to preview the latest innovations that could soon come to a branch near you. 

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Topics: Retail Banking, Retail Strategies, Digital Signage

Join us for '6 Engagement Strategies' Webinar on May 9

Posted by Laura Ory

May 1, 2017

Is one of your goals to increase cross-sells?

How about helping clients discover all the ways your products and services can help them through life’s journey?

More importantly, what about creating an engaging branch experience for today’s digitally connected consumer?

Join DBSI CEO, John W. Smith, in this webinar on May 9th to explore 6 highly-effective strategies for tackling all three of these challenges and more.

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Topics: Branch Transformation, Digital Signage

3 Reasons Digital Signage is Way Better for Employee Communications than Another Email!

Posted by Laura Ory

April 6, 2017

There's a hidden danger to your branch transformation efforts with the potential to sink all your efforts—poor communication. 

Lack of communication is often the No. 1 complaint employees have about their companies. Achieving good communication can be a major challenge but well worth taking the effort to improve, since it can boost employee productivity by 25 percent or more, by some estimates.

So what will give you the most communication improvement? Digital signage has certainly proved it's worth in branch and consumer spaces, and is gaining more consideration in corporate settings as well.

Here are three reasons you can rock at employee communications with digital signage: 

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Topics: Digital Signage

DBSI's Digital Signage Agency Takes Top Spot in Video Contest

Posted by Laura Ory

April 5, 2017

 The Digital Signage Agency, powered by DBSI, was named the first grand prize winner this week in the Digital Signage Expo’s inaugural Through Your Lens Video Competition!

The video contest challenged content teams and other digital signage pros to showcase
their creative skills while helping to promote DSE—the world's largest trade show dedicated to the latest digital display and interactive technology solutions.

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Topics: DBSI News, Digital Signage

Different Not Dead: What People Want from Branches in the Mobile Banking Age

Posted by Laura Ory

March 8, 2017

June 29, 2017 will mark 10 years since Apple released the first iPhone, paving the way for an era of mobile apps. With mobile and online banking so ubiquitous today, does the brick-and-mortar branch really serve a purpose anymore?

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Topics: Branch Transformation

Building Anticipation and Celebrating New Branch Construction with a Topping Off Ceremony

Posted by Laura Ory

March 6, 2017

Unison Bank and DBSI marked a milestone recently with a topping off ceremony, DBSI-style, for Unison's soon-to-be new branch in Gilbert, Ariz.

Topping off is an old Scandinavian building tradition celebrating the placement of the highest beam in a new structure. Today, the tradition continues on in many countries with  flags or tree branches hoisted up with the top beam, marking the progress and hope for continued success. 

"There are so many components to the design and construction process; it can be overwhelming," said Unison's Arizona Market President, Sharon Miller. "DBSI has been very proactive in guiding us where we need to be and keeping us on target." 

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Topics: DBSI News, DBSI Client Stories, Construction

Getting the Board On-Board for Branch Transformation

Posted by Laura Ory

February 23, 2017

Financial execs had a lot of optimism for the future at the recent Acquire or Be Acquired conference, but it wasn’t all sunny, as some serious warnings were also doled out.

Being slow to adopt new technologies and keeping up with changes in the industry could soon become a very big problem for those who are lagging behind, U.S. Bancorp’s retiring CEO Richard Davis. 

“You can’t be OK with catching up two to three years later." - Richard Davis

And while much of the focus remains on digital channels, the branch still plays an important part of attracting, engaging and keeping clients.

The large majority of financial execs (81%) find it imperative to transform the branch experience, according to Celent’s research—but following up on that imperative is where many banks and credit unions are getting stuck.

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Topics: Retail Banking, Branch Transformation, Branch Design

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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