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Sean Hughes

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Recent Posts

Break Free From Branch Optimization Paralysis

Posted by Sean Hughes

March 31, 2016

Another team meeting and your brain is spinning.

You’re stuck in a state of paralysis, staying on the same tired path and once again discussing how to improve your branch and customer experience—but getting absolutely nowhere.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

6 Engagement Strategies To Rock Your Branch Experience

Posted by Sean Hughes

March 24, 2016

In today’s highly visual world, does your branch image reflect who you are and engage with consumers? Do you ever walk into one of your branches and wonder what a client sees? How they feel when they walk in? And, how they feel when they leave?

Effectively connecting with today’s digital consumers starts with the experience you create with your branch merchandising. Whether that be static signs, brochures or digital signage, what clients see have a big impact on cross-sells, employee connections, and overall perceptions.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

4 Must-Have Essentials to Create Your Branch Transformation Strategy

Posted by Sean Hughes

March 11, 2016

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” – Abraham Lincoln

As some of the world's greatest minds know, strategy is everything. Taking the steps to prepare yourself and your financial institution for success is more important than the execution itself. Everything should have a purpose and reason.

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Topics: Branch Transformation, Branch Design, Branding, Retail Strategies, Digital Signage

Bankers Quiz: How Well Do You Know Millennials?

Posted by Sean Hughes

February 11, 2016


Millennials will determine the future of the banking industry and they’re far more financially savvy than they’re given credit for. So, how well do you know them?

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Topics: Banking Technology, Retail Banking, Branch Transformation, Branch Design, Client Engagement, Branding, Retail Strategies, Digital Signage, Cash Automation, Millennials

Bad Branch "Winners" Explore Transformation Opportunities

Posted by Sean Hughes

January 28, 2016

We know what you’re thinking: “Bad Branch Winners” is an oxymoron. Ok, maybe we don’t know what you’re thinking, but we do know that when you hear why these financial institutions wanted to visit DBSI, you’ll want to make the trip too.

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Topics: DBSI News

2016 Digital Signage Benchmarking Survey for Financial Institutions

Posted by Sean Hughes

January 13, 2016

Take a sneak peek into the future of Digital Signage. Get the stats and trends data you need to have the highest impact with your digital signage in 2016.

The Digital Signage results from our second annual survey are in and it's your opportunity to see how you compare. See what other branches are doing with their digital signage and start adopting a viable strategy for your financial institution in the New Year. 

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Topics: DBSI News, Digital Signage

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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