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Lauren Helt

Recent Posts

By the Numbers: What's the Real Cost of Branch Transformation?

Posted by Lauren Helt

August 16, 2018

As a banker, you're no stranger to crunching numbers. You know the banking industry like the back of your hand, your day-to-day revolves around money... so figuring out the final cost of your Branch Transformation project should be simple, right? 

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Topics: Branch Transformation

4 Simple Steps to Building a Realistic Branch Transformation Budget

Posted by Lauren Helt

August 9, 2018

Transformation can be a lot of fun — but let's face it — budgeting season is not.

When starting to plan for your Branch Transformation or Headquarters projects, one of the hardest tasks you'll take on is determining how much you need to reasonably budget for your project and what your final cost will be to ensure nothing is forgotten.

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Topics: Branch Transformation

Encourage the Unreasonable: Highlights from John W. Smith’s Closing Keynote on Disruption, Innovation and Culture

Posted by Lauren Helt

June 4, 2018

This year’s SymCentral user group conference welcomed a group of managers, programmers, lenders, IT and Operations professionals from credit unions across the North and South of Mid-America running the Jack Henry® Symitar® Episys® core banking system. Hosted in Dallas, TX, the conference was jam-packed with highlights: robust breakout sessions with actionable takeaways to improve the client experience, networking opportunities over cocktails at Dallas’ favorite watering holes, and even an exclusive tour of the impressive home of the Dallas Cowboys, AT&T Stadium!

In every year of the conference, the SymCentral Executive Committee handpicks an agenda that aligns to the imperatives of the market. This year was no exception, but there was one underlying theme that had a strong presence throughout this year’s conference schedule: innovation.

Read on for the must-see, can’t miss highlights from John W. Smith’s closing keynote presentation centered around building a culture that lives (not just talks about!) disruption, unleashing your creative edge and how to add innovation to every employee’s job description.

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Topics: DBSI News, Culture

Where is the Branch Headed? Umpqua and DBSI CEO's Talk Future Strategy at FinXTech Closing Keynote

Posted by Lauren Helt

May 27, 2018

The banking industry is feeling the heat from digital disruption now more than ever before. Innovative technology, fierce competition and ever-rising client expectations accelerated the delivery of initiatives like online banking, e-wallets and mobile apps, leaving many to wonder what this massive shift to digital means for the physical branch network.

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Topics: Banking Technology, Retail Banking, DBSI News, Retail Strategies

Unicorns in the Forecast at Financial Brand Forum 2018: Top 4 Things to Know Before you Go

Posted by Lauren Helt

May 5, 2018

Even if you've never been to Vegas, you’ve probably heard stories of visitors going from zero to Las Rageous quicker than you can lose money at a casino. It’s a flashy destination that’s notorious for the well-earned “what happens here, stays here” mentality – but let’s face it – we’ve never been the type to follow a crowd.

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Topics: Retail Banking, DBSI News

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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