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Emily Sweillam

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Recent Posts

[WEBINAR] The Dangers of Blindly Buying Cash Recyclers & Data to Get It Right

Posted by Emily Sweillam

November 5, 2018

Making blind investments on cash recyclers and dispensers can be costly.

That’s because without real visibility and data—you’re probably buying machines you don’t need, over ordering cash to supply them, even paying for problem machines that drain staff’s efficiency.

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Topics: DBSI News, Banking Equipment, Cash Automation

Behind the Scenes at Financial Brand Forum 2018

Posted by Emily Sweillam

May 17, 2018

When thousands of the brightest minds in banking get together for a conference in Las Vegas, what kind of wild and crazy things can happen?
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Topics: DBSI News, Retail Strategies

Can You Really Update an Aging Branch on a Small Budget—Without Ever Closing? A Magically Wonderful Branch Refresh Story

Posted by Emily Sweillam

September 12, 2016


Project At-A-Glance

  • Key Challenges:
    • Execute a branch refresh on a budget
    • Manage entire project—the credit union had no extra time/or resources to manage multiple contractors, deadlines or demands
    • Complete the remodel without closing the branch and disurpting service
  • DBSI X-Factor:
    • Exhibited expertise with the variety of ideas presented that fit the needs, budgets and goals of the credit union
    • Presented to the Board to gain executive agreement and alignment on actions
    • •DBSI had the whole process mapped out, making decisions easy and execution right on time
  • Impact:
    • "If you want something done right, call DBSI. I wasted so much time looking at other firms, only to be disappointed with their responses. DBSI really has the whole process throught through—when I walked up to the finished branch, I felt like I was on one of those home network TV shows. I couldn’t believe my eyes. It was a totally new space—it even smelled fresh!  - Anne Riley, CEO

As  CEO of Mohave Community Federal Credit Union, Ann Riley was faced with a dilemma—how to update an aging branch with limited resources and a small budget. Oh, and add the stress of figuring out how to do it without disrupting clients and closing the branch.

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Topics: Branch Design, DBSI Client Stories, Branch Transformation, Retail Banking

The Secret Formula: A Data Based Webinar for Branch Optimization

Posted by Emily Sweillam

September 9, 2016

Ready to uncover current branch optimization trends and the formula to branch transformation success?

Whether you’re already testing concepts or just starting to gather data, Budgets, Boardrooms and Branch Optimization: Backed-By-Science Strategies for Conquering All Three in 2017 is the must-see webinar for anyone with branch transformation goals in 2017!

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Topics: Branch Design, Retail Banking, Banking Technology, Branch Transformation, Retail Strategies

Can you get more than 70% on this Branch Optimization Quiz?

Posted by Emily Sweillam

August 3, 2016

If you think you know Branch Transformation, think again.  We've got a test on the latest trends— derived directly from your peers!

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Topics: Retail Banking, Branch Transformation, Retail Strategies, Branch Design, Banking Technology

Changing the Model: Strategies for In-Branch Self-Service

Posted by Emily Sweillam

July 14, 2016

Let’s address the obvious first: Optimizing your branch network is a must to stay relevant and successful in today’s changing banking environment.

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Topics: Banking Technology, Retail Banking, Branch Transformation, Banking Equipment, Branch Design, DBSI News, Retail Strategies

[QUIZ] Are You Current On Currency?

Posted by Emily Sweillam

July 1, 2016

As bankers, your world revolves around money. So naturally, you should be an expert on currency...right? 

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Topics: Retail Banking, Branch Transformation, Retail Strategies

DBSI Honored Twice by the 2016 CUNA Diamond Awards for Creating Banking’s Best in Digital Signage Content

Posted by Emily Sweillam

June 30, 2016

DBSI has been recognized for creating the best credit union digital signage content, helping two clients take home a 2016 CUNA Diamond Award. Considered the most prestigious annual credit union industry competition with more than 1000 entries, both Technology Credit Union and California Coast Credit Union were selected for creative excellence and outstanding results for DBSI created campaigns.  

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Topics: DBSI News, Digital Signage

DBSI’s Branch Design and Digital Signage for Tech CU Receives Marketing Association for Credit Unions (MAC) Award

Posted by Emily Sweillam

June 29, 2016

DBSI is proud to announce its innovative branch design and engaging digital signage created in collaboration with Tech CU has been honored as an outstanding achievement in the banking industry, earning a Marketing Association for Credit Unions (MAC) award.

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Topics: DBSI News, Branch Design, Digital Signage

DBSI Ranked as A Top Design Firm by the 2016 Engineering News-Record List

Posted by Emily Sweillam

June 28, 2016

DBSI, a widely recognized innovator in retail banking transformation, has been ranked as one of the top design firms by the Engineering News-Record (ENR) in their annual list—joining a distinguished group of best U.S. architectural and design firms.

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Topics: DBSI News

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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