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David Giarrizzo

Recent Posts

Are You on Track, Leading the Way or Lagging Behind in Experiential Transformation? Find out here!

Posted by David Giarrizzo

July 27, 2018

Have you seen the latest data on Digital Signage use among financial institutions?  

Whether Digital Signage is on your priority list or not, you need to check out the latest statistics on what’s working, how much FI’s are spending, and what’s most effective for delivering tangible results. Check out this video for a sneak peek ...

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Topics: Client Engagement, Digital Signage

6 Big Ideas Shared at Financial Brand Forum 2018

Posted by David Giarrizzo

June 7, 2018

If you didn’t make it to the Financial Brand Forum event in Las Vegas, then you missed out on what was probably the coolest banking event of the year. (Seriously. It was awesome!) 

Thousands of financial industry leaders and the brightest minds in banking gathered together for three days of learning from A-list speakers like Guy Kawasaki and Randi Zuckerberg, sharing best practices with other industry veterans, and developing innovative growth tactics.

One of the many highlights from this year’s event included a session with DBSI CEO, John W. Smith, on “The Art of Inception: 6 Insanely Clever Content Strategies for Engaging with Digital Signage.” It was a packed house for Smith’s early morning session, and attendees left the room blown away with tangible examples for turning digital signage into an irresistible engagement tool.

One attendee, CMO of Deer Valley Credit Union, Jenn Wade, had this to say about Smith’s session content:

“His presentation showed how tech-forward a branch can be while maintaining a high level of personalization, which then allows a financial institution to create a strong synergy between digital and the human element.”

What was the specific content Smith presented that made such a distinct impression on attendees like Jenn Wade? We’re glad you asked!

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Topics: Banking Technology, DBSI News

Newest Community First CU Location Featured in CU Business Magazine

Posted by David Giarrizzo

May 2, 2018

You’ve heard the saying: “Go big or go home.” Well, Community First Credit Union went big with their latest stand-alone branch in Fleming Island, Florida.

According to Community First’s CEO and President, John Hirabayashi, “This location provides convenience and an enhanced experience in modern, in-person banking.” (You can say that again!) Where many credit unions only use printed brochures and colorful posters to communicate information, Community First went with enhanced digital displays and full, self-service areas to better engage and connect with their members.

But that’s not all!

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Topics: Branch Transformation, Branch Design, DBSI Client Stories

Welcome to the Future of Banking: Mercantil Bank Opens Its Newest Florida Location

Posted by David Giarrizzo

April 26, 2018

Mercantil Bank, Florida’s fifth largest bank with assets of $8.5B, newest location in Wellington, Florida, is being hailed as the “Bank of the Future.” And for good reason.

Say goodbye to the roped off path leading to the wall of teller stations, the 1970s framed art, and the rack of tri-fold brochures (with 8 point font). And say hello to the future: an open floor plan, clean, bright colors, and self-service kiosks with interactive digital displays. This is the bank of the future.

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Topics: Banking Technology, Branch Transformation, Branch Design, DBSI Client Stories

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About The Blog

We help financial institutions break the mold and improve their branch profitability and experience. And we openly share our knowledge rather than tuck it away for some secret strategic advantagea reason many of our clients come to us. This blog is our opportunity to write, teach and speak about what we do, and what we see happening across the banking industry.

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